Contact Us

Order Confirmation

Thank you for shopping with Simply Cigars. Your order has been received and is now being processed. A detailed confirmation has been sent to your email for your records.

Didn’t Receive Your Confirmation?

If the email isn’t in your inbox, please check your Spam, Junk, Trash, Deleted Items, or Archive folders.
To ensure you receive all future updates, please add [email protected] to your safe sender list. If you still cannot locate your confirmation, simply request a new one from us.

Need Assistance?

For the fastest response, please email us at [email protected].
Our phone lines are currently very busy, and email will ensure we respond as quickly as possible.

Office Hours

Please note that our offices are closed at weekends. We aim to respond to all midweek enquiries within one working hour. Messages can be left 24/7 but our sales team are only available Monday- Friday 8.30am - 4.30pm. We thank you for your patience if contacting us outside these times.

We appreciate your order and look forward to delivering your cigars soon.

Warm regards,
The Simply Cigars Team

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Contact Details:

SIMPLY UNLIMITED LIMITED is registered in England.

Company number: 07560087

Registered Office: Simply Unlimited Ltd, t/a Simply Cigars, London, W11 2DX

This is not a shop or returns address. Please contact us with your order number and we can supply our warehouse returns address.

VAT No: 782 520 527

Email: [email protected]

Telephone: +44(0)20 7604 4335 - 9am-4.30pm (Out of hours or during busy periods a message can be left)

Please note our office is closed over the weekend and bank holidays, therefore, some phone messages and web enquiries may be delayed in answering. Email enquiries will normally be answered within 1 hour of receiving them.

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