The World's Finest Cigars Online


Welcome to Simply Cigars, one of the UK's leading online cigar specialists. We stock cigars from around the world including all Cuban Havana cigars including Cohiba, Montecristo, Upmann, Bolivar, Romeo Y Julietta, Partagas as well as a complete range of cigar humidors and cigar accessories at low prices and shipped worldwide.

Confirm you are over 18 years of age.


Our Terms

Simply Cigars (London) is entirely dedicated to your total satisfaction. If you have any suggestions or comments, please email us. 

By placing an order with us, you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, contact one of our customer service advisors at [email protected] before placing an order with us.   

These Terms and Conditions and your use of our website are governed by English law, and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.  

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that using this website or placing any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions prohibited under your local law are not offered to you.   

A contract between the customer and Simply Cigars (London) for selling our products will only exist once an order has been accepted, processed and despatched ( at which point the buyer's credit/debit card will be charged for the value of the goods despatched). This does not affect the customer's statutory rights.  

Prices and availability of goods are subject to change without notice. This means the price confirmed after placing the order may differ from that charged at delivery. Every effort is made to ensure this will not happen - please refer to our returns policy (link to returns policy) below. A delivery charge will be added to your order value where appropriate; please see delivery times and charges (link to delivery charges).  

Your Right To Cancel

You may generally cancel your order (once accepted by us) for any reason up to the point of despatch. Any payments you make will be refunded within 30 days if you cancel the contract within this time.

Returns Policy

If you are not entirely delighted with the chosen products, you may return them to us within one month of receipt. Some humidors made to order can not be returned for a refund or credit. We will be more than happy to offer you an exchange or, at our option, a refund provided the products are returned complete, in perfect condition, unused, and with the original packaging.

We advise customers to check their purchase on receipt of goods and inform us of any issues within 14 days of delivery. Please email Customer Service to tell us and retain the original packaging for our inspection to validate your claim. The product and the original packaging should be returned within ten days of receipt, along with a written claim stating exactly why the item has been returned. We will not replace a damaged or faulty item until it has been returned.   

Making Returns

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. If you prefer, we will arrange to collect the products from you, but the cost will be charged to you and may be deducted from any refund. To return products, please email us at [email protected], and we will send you a return address.

When returning items, you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage where the item returned is faulty.  

Bespoke & Special Order Returns

These are bespoke pieces, particular orders and non-stock items such as bespoke and large humidor cabinets. Once a special order goes into production, we cannot cancel the order and provide a refund. 

Payment and Taxes

We accept online payment in a secure environment by credit card or Simply Cigars e-Gift Vouchers. We currently accept Visa, Mastercard, Delta, Maestro, Solo, Electron, Switch, Diners Club, JCB  & Amex. All transactions are shown in £ sterling.  

All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and, where appropriate, are inclusive of UK sales tax (VAT) at the current rate. If your order is being despatched to a destination outside the European Community (EC), your sales tax will be zero. If your order is being sent to a member state of the EC, the selling price will include VAT at the current rate. The current VAT rate is 20%. Any customs or import duties levied once the package reaches your destination country will be your responsibility, as we have no control over these charges and cannot predict them.

Verified by Visa and Mastercard SecureCode

To give you even more confidence in shopping online with, we have introduced Verified by Visa and Mastercard SecureCode. These services enhance your existing card account against unauthorised use when you shop with us.

Once you've registered and created your private password with your card issuer, you will be automatically prompted at checkout to provide this password each time you make a purchase. To use this service, you must first register with the bank or other organisation that issued your card. 

Please note: Your Verified by Visa or Mastercard SecureCode password is not your account password. cannot access your Verified by Visa or Mastercard SecureCode password. 

Our Guarantee To You

We endeavour to display all items in our current range through this website. We aim to hold stock whilst a product is active. However, an item will occasionally be out of stock; if this is the case, this will be highlighted to you by email. The stock status for your order will also be notified on your order confirmation.  

All dates quoted for delivery are estimated only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders received before 2 p.m. will, subject to availability, be despatched on the following day for a seven working day delivery. Those orders received after 2 p.m. will be despatched on the day after the next day. 

Conformity Of Goods

We take every care to ensure that our product descriptions and specifications are correct when going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any colour variation caused by the browser software or computer system you used.  

Disclaimer & Limitations of Liability

Simply Cigars (London) does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its member's agents, directors or employees or for any fraudulent misrepresentation.  

To the fullest extent permitted by law and save as provided above, neither Simply Cigars (London) nor any associated company shall be liable to you because of any representation, any implied warranty, condition or other terms, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Simply Cigars (London) or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.  

While Simply Cigars (London) uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness, and Simply Cigars (London) will not be responsible for any errors or omissions or the results arising from the use of such information. 

While Simply Cigars (London) takes all reasonable steps to ensure fast and reliable service, it does not guarantee that your use of this website will be interruption or error-free and will not be responsible for any disruption, loss or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.  

Further, Simply Cigars (London) will not be responsible nor liable for your use of any other websites that you may access via links within this website. Simply Cigars (London) does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website, and their inclusion in this website does not constitute an endorsement by or affiliation with Simply Cigars (London).  

The entire liability of Simply Cigars (London) under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.  

Simply Cigars (London) will not be liable to you or be deemed to be in breach of the contract because of any delay in performing, or any failure to perform, any of its obligations concerning the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.  

Simply Cigars (London) may assign or transfer any of its rights or subcontract any obligations under these terms and conditions to any third party. You may not assign or transfer your rights or subcontract any of your obligations under these terms and conditions except with the specific written permission of Simply Cigars (London).

No person not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect your statutory rights that may not be legally excluded. 

Errors and Omissions Excepted

Whilst all efforts are made to ensure the accuracy of description, specifications and pricing, there may be occasions where errors arise. Should such a situation occur, the company cannot accept your order. You will be contacted with a full explanation and a corrected offer if you make a mistake. The information displayed is considered an invitation to treat, not a confirmed sale offer. The contract is confirmed upon the supply of goods.

Copyright and Trademarks

The contents of these pages (including pictures, designs, logos, photographs, written text, and other materials) are the copyright trademark or registered trademark of Simply Cigars (London), its content and technology providers, or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Simply Cigars (London).  

Copy, print, or download the material on this site to send to individual third parties for their personal information, provided that you acknowledge us as the material's source and inform the third party that these conditions apply to them and that they must comply with them.