GIFTS AND DELIVERY TO AN ALTERNATIVE ADDRESS
If you want us to ship to an address that is different to the billing address, although this isn't a problem, PLEASE contact your credit card company and inform them that you are purchasing a mail-order transaction and having it shipped to a different address. This ensures they will allow us to process the charge without delay. Please make sure that you enter the full billing address on the order form as registered with the card issuer.
COURIER GAS DELIVERY
£18.00 per delivery address. Most packages arrive within approx. 1-2 working days (excluding weekends/public holidays). The parcel is tracked at all points while processing through the dispatch network with most packages showing expected delivery date and approx. time of delivery.
Same day delivery is available for our Central London customers in the following postcodes: W1, W2, W8, W9, W10, W11, WC1, WC2, SW1, NW1, NW2, NW3, NW6, NW8, NW10.
Please state that you require this at the time of placing your order in the comments section of our online store or give us a call. Our standard courier charge for central London is £25.00. Please note that same day despatch orders are subject to stock availability.
Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote. You will be notified by email with a confirmation of any additional cost prior to despatch.
Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote. You will be notified by email with a confirmation of any additional cost prior to despatch.
SHIPPING COUNTRY EXCLUSIONS
Sorry, we do not ship tobacco or Cuban cigars to the following countries: US, Canada, France, Italy, India, Vietnam, Turkey, Finland, Sweden, Portugal, Slovakia, Switzerland and South Africa.
