Notice from Royal Mail: Due to the current coronavirus situation, we'll no longer guarantee deliveries by 1pm the next working day for items posted from Thursday 19 March 2020 onwards. We'll still prioritise Special Delivery parcels and letters. For both services, we're no longer asking the recipient to sign for items delivered on or after Saturday 14 March 2020.
Please note deliveries are not processed or dispatched over bank holidays and weekends.
STANDARD DELIVERY (3-5 WORKING DAYS)
£3.95 per delivery address. Monday to Friday only. please allow 3-5 working days for your delivery. All UK orders over £100 are delivered free of charge.
PRIORITY STANDARD DELIVERY (1-3 WORKING DAYS)
£6.95 per delivery address. Monday to Friday only. please allow 1-3 working days for your delivery. This is not guaranteed delivery service.
NEXT WORKING DAY DELIVERY
£10.55 per delivery address. Monday to Friday only (Friday orders will be dispatched on Monday). No deliveries are made on public holidays). This guarantees delivery of your order on the next working day (Saturday & Sunday's are not considered as working days by Royal Mail) providing we receive your order before 2pm.
SATURDAY DELIVERY
£12.95 per delivery address. This guarantees delivery of your order on Saturday, providing your order is received by us before 12 noon on Friday.
COURIER GAS DELIVERY
£18.00 per delivery address. Most packages arrive within approx. 1-2 working days (excluding weekends/public holidays). The parcel is tracked at all points while processing through the dispatch network with most packages showing expected delivery date and approx. time of delivery.
SAME DAY DELIVERY (CENTRAL LONDON ONLY)
Same day delivery is available for our Central London customers in the following postcodes: W1, W2, W8, W9, W10, W11, WC1, WC2, SW1, NW1, NW2, NW3, NW6, NW8, NW10.
Please state that you require this at the time of placing your order in the comments section of our online store or give us a call. Our standard courier charge for central London is £25.00. Please note that same day despatch orders are subject to stock availability.
ALL EUROPE
Our standard postage is charged at £20. Orders over 2kg will be charged at courier quoted prices which will be confirmed with you before despatch.
Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote. You will be notified by email with a confirmation of any additional cost prior to despatch.
OUTSIDE EUROPE
Our standard postage is charged at £45. Orders over 2kg will be charged at courier quoted prices which will be confirmed with you before despatch.
Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote. You will be notified by email with a confirmation of any additional cost prior to despatch.
SHIPPING COUNTRY EXCLUSIONS
Sorry, we do not ship tobacco or Cuban cigars to the following countries: US, Canada, France, Italy, India, Vietnam, Turkey, Finland, Sweden, Portugal, Slovakia, Switzerland and South Africa.
