Notice from Royal Mail: From Monday 28 September 2020 onwards Royal Mail Special Delivery Guaranteed by 1pm the next working day will change to by 4pm the next working day.
5th January 2021 - We are open and dispatching orders as usual.
Please note deliveries are not processed or dispatched over bank holidays and weekends.
GIFTS AND DELIVERY TO AN ALTERNATIVE ADDRESS
If you want us to ship to an address that is different to the billing address, although this isn't a problem, PLEASE contact your credit card company and inform them that you are purchasing a mail-order transaction and having it shipped to a different address. This ensures they will allow us to process the charge without delay. Please make sure that you enter the full billing address on the order form as registered with the card issuer.
STANDARD DELIVERY (3-5 WORKING DAYS)
£3.95 per delivery address. Monday to Friday only. please allow 3-5 working days for your delivery. All UK orders over £100 are delivered free of charge.
PRIORITY STANDARD DELIVERY (est. 1-3 WORKING DAYS)
£6.95 per delivery address. Monday to Friday only. please allow an estimated 1-3 working days (excluding bank holidays) for your delivery. This is not guaranteed delivery service.
NEXT WORKING DAY DELIVERY
£10.95 per delivery address. Monday to Friday only (Friday orders will be dispatched on Monday). No deliveries are made on public holidays. This guarantees delivery of your order on the next working day by 4 pm (Saturday & Sunday's are not considered as working days by Royal Mail) providing we receive your order before 2 pm.
SATURDAY DELIVERY
£12.95 per delivery address. This guarantees delivery of your order on Saturday, providing your order is received by us before 2 pm on Friday.
COURIER GAS DELIVERY
£18.00 per delivery address. Most packages arrive within approx. 1-2 working days (excluding weekends/public holidays). The parcel is tracked at all points while processing through the dispatch network with most packages showing expected delivery date and approx. time of delivery.
SAME DAY DELIVERY (CENTRAL LONDON ONLY)
Same day delivery is available for our Central London customers in the following postcodes: W1, W2, W8, W9, W10, W11, WC1, WC2, SW1, NW1, NW2, NW3, NW6, NW8, NW10.
Please state that you require this at the time of placing your order in the comments section of our online store or give us a call. Our standard courier charge for central London is £25.00. Please note that same day despatch orders are subject to stock availability.
ALL EUROPE & NORTHERN IRELAND
Our standard postage is charged at £20. Orders over 2kg will be charged at courier quoted prices which will be confirmed with you before despatch. Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote. You will be notified by email with a confirmation of any additional cost prior to despatch.
OUTSIDE EUROPE
Our standard postage is charged at £45. Orders over 2kg will be charged at courier quoted prices which will be confirmed with you before despatch.
Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote. You will be notified by email with a confirmation of any additional cost prior to despatch.
SHIPPING COUNTRY EXCLUSIONS
Sorry, we do not ship tobacco or Cuban cigars to the following countries: US, Canada, France, Italy, India, Vietnam, Turkey, Finland, Sweden, Portugal, Slovakia, Switzerland and South Africa.
