We want to keep you informed of the steps we've taken to continue to provide the very best service to you during this difficult time. From Thursday 5th November, some of the team will be working remotely from home, whilst the warehouse and dispatch staff remain to pack and dispatch orders. We continue to work closely with our delivery partners, who likewise will continue to work hard to ensure the safety of their teams. Our team remain on hand to help if you have any queries, so don't hesitate to contact us. We will be doing all we can to ensure we maintain as normal a service as possible. Please keep visiting this page for the latest information.
Click here for information regarding Christmas last posting dates.
Sunday 1st November
The Royal Mail and other delivery services will be under a lot of pressure because of the new government lockdown and Christmas, so we are expecting delays in some locations. If this has affected you, please be patient, deliveries will arrive, they may take longer than usual. If more than 10 working days have passed since we dispatched, then please let us know, and we'll sort it out for you.
Order Confirmation Email
We'll send you confirmation of your order by an email from "Simply Cigars," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
If you do not find our email in any of these folders, try adding info@simplycigars.co.uk to your safe sender list, then request another verification email to be sent.
